Natural Fitness Company

Contract Terms & Conditions
All services purchased from Natural Fitness Company must be preceded by the applicant acknowledging, by way of completing a Pre Exercise Questionnaire form, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of Natural Fitness Company and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release Natural Fitness Company, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract.

Registration & Purchase:
To register or purchase from the Natural Fitness Company online booking system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.

 

Refund & Cancellation Policy

Sessions

Cancellation – 24 hours notice is required for cancellation of single sessions. Missed sessions without the appropriate notice will be charged as if attended.

Medical Cancellations – Cancellation is permitted where an individual or team is not able to participate in a single sessions for medical reasons. A doctor’s note confirming that the individual or team was not permitted to participate is required within 7 days of missed session and upon receipt, a credit for a makeup session will be issued.

Events

Cancellation – 14 days of notice is required for event cancellations. Any cancellations by an athlete or team with 14 or more days of notice will be processed and a £25.00 administration fee per individual will apply.

Cancellation Within 13 Days Of Event – No cancellations by an individual or team will be accepted within 13 days of the beginning of camp.

Medical Cancellations – Cancellation is permitted where an individual or team is not able to participate for medical reasons. A doctor’s note confirming that the athlete or team is not permitted to participate is required and upon receipt a refund will be processed.

 

Privacy Policy

Your Privacy
Natural Fitness Companyrespects your privacy and pledges to maintain the confidentiality of your personal information.  All personal information you share with us is maintained in accordance with the Personal Information Protection and Electronic Documents Act (2000).   References to Natural Fitness Companymay include its affiliates, depending on the context.  For questions regarding our privacy policy please express this in writing to: Privacy Policy, Natural Fitness Company, 15 Vincent Lane, Dorking Surrey RH4 3HE

Legal Obligation of Information Release
Natural Fitness Companywill release any information that is required to be released by law or court order. In exceptional circumstances it may be necessary that we disclose your personally identifiable information if we believe, in good faith, that disclosure is otherwise necessary or advisable to protect Natural Fitness Company’sinterests. We will seek to ensure that any proposed disclosure is required in the circumstances and then ensure that we disclose only the information that is required.

Use of Your Information
Natural Fitness Companyobtains most of its information through the signing of waivers and completion of Pre Exercise Questionnaire forms. With your consent we may also obtain personal information about you from third parties. This may include parents, guardian, coaches or whoever is registering you in a program and paying for your registration.  Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of Natural Fitness Company or its affiliates will take place only under the following circumstances:
(a) When you give consent – We will disclose your personal information when you have given consent.
Under no circumstances do we sell participant or personal information to others.  Please note that we will not share health information that may have been provided in connection with a program, program withdrawal or request for refund. With your consent, we may use certain information to provide you with information about Natural Fitness Companyand its affiliates and programming.  This consent is optional and you can decide to withdraw it at any time.  Information collected by Natural Fitness Company and its users is used internally by authorized employees of Natural Fitness Company for the following reasons: To process payment, register you in the program of your choice, update you when required of any possible changes of the planned services at Natural Fitness Company, determination of those areas, features, and services that are valued the most and found most helpful. Also, we collect information to determine the appropriate participation in the activities and services provided at the Natural Fitness Companyand on our site.

Securing Your Information
The Natural Fitness Companywebsite uses sophisticated security and safeguard measures to protect users’ information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected against fraudulent use while on our site.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.